Refund Policy
Effective Date: January 1, 2026
General Refund Policy
Ocean Blue Travels is committed to providing transparent travel services and customer support.
Refund eligibility depends on the specific terms and conditions of the airline, hotel, transportation provider, tour operator, or other travel supplier associated with the reservation.
Flight Reservations
Airline tickets are subject to the fare rules established by the issuing airline.
Refund eligibility varies depending on:
- Ticket type
- Fare class
- Airline policies
- Time of cancellation
Some tickets may be:
- Fully refundable
- Partially refundable
- Non-refundable
Customers will be informed of applicable fare conditions when available.
Hotel Reservations
Hotel refund policies vary by property.
Refunds depend upon:
- Hotel cancellation policies
- Booking conditions
- Cancellation timing
Certain hotel reservations may be non-refundable.
Vacation Packages
Vacation package refunds are subject to the cancellation terms of the applicable suppliers included within the package.
Cancellation penalties may apply.
Flight Changes and Rebooking Fees
Changes requested after booking confirmation may result in:
- Airline change fees
- Fare differences
- Supplier processing fees
Such charges are determined by the travel supplier and are not controlled by Ocean Blue Travels.
Service Fees
Travel consultation fees, itinerary planning fees, research fees, processing fees, and administrative fees are generally non-refundable once services have been provided.
Approved Refund Processing
Where a refund is approved by the applicable supplier, processing times typically range between 7 and 30 business days depending on:
- Airline processing times
- Supplier processing procedures
- Banking institutions
- Payment processors
Refund Requests
Customers seeking a refund should contact:
support@oceanbluetravels.online
and provide:
- Booking reference number
- Customer name
- Reservation details
- Reason for refund request
All refund requests are reviewed according to supplier policies and booking conditions.